1. Agreement to these terms

These Terms of Service ("Terms") govern access to and use of NYANSATEK POS, NYANSATEK School and NYANSATEK Gold (each a "Service", together the "Services"), provided by NYANSATEK Systems ("NYANSATEK", "we", "us"), based in Obuasi, Ashanti Region, Ghana. By paying for, accessing, or using a Service, you agree to these Terms on behalf of yourself and the business you represent.

2. Description of the Services

NYANSATEK POS is a point-of-sale and inventory management system for retail businesses. NYANSATEK School is an attendance, grading, and communication system for schools and similar institutions. NYANSATEK Gold is a gold-purchase pricing, cash-float, and stock-tracking system for gold dealerships. Prices, karat readings, and totals calculated by NYANSATEK Gold are an aid to your own judgement; you remain responsible for checking weights, purity, and amounts before paying a seller. Each Service is provisioned automatically upon successful payment and is accessed as a hosted, web-based application — no software is installed on your device.

3. Accounts

When you purchase a Service, an account is created using the business name, email, and phone number you provide at checkout. You are responsible for:

• Providing accurate information at signup
• Keeping your login credentials confidential
• All activity that occurs under your account, including any staff or cashier accounts you create
• Notifying us promptly if you believe your account has been accessed without authorization

4. Fees and payment

Fees are quoted in Ghana cedis (GH₵) and charged in advance for the billing period you select (monthly or yearly, depending on the plan). Payments are processed by Paystack; NYANSATEK does not store your card or Mobile Money details. Continued access to a Service depends on payment remaining current. We may suspend access if a payment fails or is not renewed, and will make reasonable efforts to notify you before doing so.

5. Acceptable use

You agree not to use a Service to:

• Violate any applicable law or regulation
• Store or process data you do not have the right to store or process
• Attempt to gain unauthorized access to another customer's account or data
• Disrupt, overload, or interfere with the operation of a Service
• Reverse engineer or resell a Service without our written permission

6. Your data

You retain ownership of the business data you enter into a Service (sales records, student records, gold purchase and cash records, inventory, etc.). We access this data only to operate, maintain, and support the Service, or as required by law. See our Privacy Policy for details on how data is collected, used, and protected.

7. Service availability

We aim to keep the Services available and reliable, but we do not guarantee uninterrupted access. Planned maintenance, third-party outages (including our hosting, payment, SMS, or email providers), or circumstances outside our control may occasionally affect availability.

8. Termination

You may stop using a Service at any time by discontinuing payment or contacting us to close your account. We may suspend or terminate access if these Terms are violated, if payment is not maintained, or if required by law. On termination, your data is retained for a reasonable period in case of reactivation, after which it may be deleted; you may request earlier deletion by contacting support.

9. Limitation of liability

The Services are provided "as is." To the fullest extent permitted by law, NYANSATEK is not liable for indirect, incidental, or consequential losses arising from use of a Service, including lost profits or lost data, beyond the fees you have paid us in the three months preceding the claim.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date above. Continued use of a Service after changes take effect constitutes acceptance of the revised Terms.

11. Governing law

These Terms are governed by the laws of the Republic of Ghana. Any disputes will be subject to the jurisdiction of the courts of Ghana.

12. Contact

Questions about these Terms can be sent to support@nyansatek.systems or by calling 0536 340 578.